Privacy Policy

Last update: August 17, 2025This Privacy Policy describes how Platinium Group (“we”, “us” or “our”) collects, uses and protects the information you provide to us when you use our website https://groupeplatinium.com (the “Site”) and our WordPress plugin, Platinium EPG for XMLTV and M3U (the “Plugin”).

1. Data collected via the WordPress Plugin

The free version of our Plugin does not collect any personal data.

For the Pro version of the Plugin, we collect limited and specific information for the sole purpose of activating and validating your license. This process is necessary to unlock professional features and provide automatic updates.

When you activate or deactivate your Pro license key, the following data is sent to our servers:

  • Your license key: To check its validity and status.
  • Your site URL: To associate the license key with the site on which it is activated, in accordance with the terms of your purchase.
  • Product name: To identify the plugin (“Platinium EPG for XMLTV and M3U”) requesting validation.

This information is handled securely and is never shared with third parties.

2. Data collected on our website (groupeplatinium.com)

When you visit our Site, make a purchase or contact us, we may collect the following information:

  • Account and purchase information: Your name, e-mail address, billing address and purchase history, necessary to process your orders and give you access to your downloads and support.
  • Payment information: We do not store your credit card information directly. They are securely processed by our third-party payment partners (e.g. Stripe, PayPal).
  • Communication data: If you contact us via a form or e-mail, we keep a record of this correspondence to provide you with quality customer support.
  • Cookies and browsing data: We use cookies to ensure the smooth operation of the site (for example, the shopping cart) and to analyze traffic anonymously in order to improve our services.

3. Use of your data

We use the information collected for :

  • Provide, operate and maintain our Site and Plugin.
  • Process your transactions and manage your orders.
  • Validate license keys and provide Plugin updates.
  • Improve our products and services.
  • Communicate with you, including customer support and important information about your account or purchases.
  • Prevent fraud and ensure the security of our services.

4. Sharing your data

We do not sell, trade or rent your personal information to third parties. Your data is only shared with trusted partners who help us operate our site and conduct our business (for example, payment processors), provided that these parties agree to keep this information confidential.

5. Data security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Although we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

6. Your rights

In accordance with current regulations, you have the right to access, rectify, delete and port your personal data. You may also object to the processing of your personal data.

Contact

If you have any questions about this privacy policy, you can contact us at info@groupeplatinium.com.